Privacy Policy

ICE ENERGY (“ICE” or “we”, “our”, “us”) take your privacy very seriously and is committed to protecting your personal data.  This privacy policy will inform you as to how we collect, process and store your personal data when you visit our website (the “Site”).  It is important that you read this privacy policy so that you are fully aware of how and why we are using your data.

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.  If you do not agree to these terms, you should not use the site.

Should you have any questions regarding this privacy policy or believe ICE has not adhered to such principles, please contact us where we shall ensure all is done to answer or correct the problem.

Your data controller is ICE Energy. You are entitled to a copy of your information held by us.  Should you like to see this, please contact us.

Please note that this privacy policy applies only to our handling of your personal information in connection with the operation of the Site and not to the websites of other organizations to which we may link, including social media. We are not responsible for the privacy policies or practices of any other third party website and their appropriate privacy policies should be read by you under such circumstances.

How we collect your personal data

The amount and type of information received depends on how you use the Site and its various features. We will collect personal information about you if you:

  • visit the Site
  • contact us through the Site to request information 

In these situations, the personal information we collect may include:

  • your name and contact details (which may include your phone number, e-mail address or postal address) 
  • certain types of browsing information such as the name of your internet service provider, the browser you are using (including available plug-ins and browser functionality), the type of device you are using, your IP address, the pages you request and the date and time of those requests
  • any additional information that you choose to provide to us or to our service providers

If you contact us using the email addresses provided on our Site, please only provide us with the information which you would like us to store.  Please do not provide any sensitive financial details, as an email is not guaranteed to be secure.

How we use your personal data 

The personal information you have provided will solely be used by ICE under the following circumstances:

  • send to you the information that you request in the form that you require 
  • manage and administer your profile
  • carry out our obligations arising from any future contract entered into between you and us
  • provide you with information about our products and activities
  • administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes 
  • investigate and action as appropriate any ethics and compliance reports received
  • provide and improve our Site to ensure that content is presented in the most effective manner for you and for your device.

The personal information that we hold about you may also be shared with:

  • companies who process personal information on our behalf
  • analytics and search engine providers that assist us in the improvement and optimisation of our Site such as Google Analytics 
  • our professional advisors such as accountants, lawyers and investment advisors 
  • regulators, government agencies and law enforcement authorities if we are required to do so by law or if we reasonably believe that the disclosure is necessary in order to: (a) fulfil a government request; (b) conform with the requirements of law or to comply with legal process served on us; or (c) protect or defend our legal rights or property or third party licensors of any material on the Site; and
  • third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. 

We do not sell, trade or rent the personal details you have provided to us to any third party without your express consent.

Data protection

When you make an enquiry or contact us, information about you is collected which includes your name and contact details.  By giving us these details, you consent for these to be used as necessary in emailing the information you have requested and complying with legal requirements.  Should you not want to receive this information any longer, please let us know by email.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Our cookie policy

A cookie is a small file of letters and numbers that is downloaded on to your computer when you visit a website.  They are used to enhance the user experience as they store an ID and remembers the user’s preferences when they return.

ICE uses cookies to help identify how we can improve the site and the user’s experience. We do not store any personal information in the cookies themselves. 

Third party users

The site uses Google Analytics, a web analytics service provided by Google.  Google collects information in order to compile reports on activities conducted on the Site, how the Site is operating, number of visitors to the Site, where they have come from and the pages they have visited.  We ask for your consent before these cookies are stored on your device.

View Google’s privacy policy here:

You are entitled to opt-out of the use of these cookies at any time by going into the settings in your browser.  Please be aware that blocking cookies will result in a lack of functionality in certain areas of the Site.  For more information on how to manage cookies, please visit

We collect no personally identifiable information (PIN) through google Analytics.

How long will we process your personal information?

The period for which we will retain your personal information will vary depending on the purposes that it was collected for, as well as the requirements of any applicable law or regulation. We take reasonable steps to retain personal information only for the period of time necessary for the purpose for which it was obtained. We may need to continue to hold some details about you after your relationship with us has ended, for example, for legal and regulatory purposes.


The information contained in this Site was accurate at the date of publishing.  However, we reserve the right to introduce such modifications and changes of details, or updates to these terms of use, as may be necessary at any time.  Please check these terms each time you visit our Site to ensure you understand the terms that apply at the time.

We may suspend or withdraw our website

Our Site is made available free of charge.  We do not guarantee that our site, or any content on it, will always be available or be uninterrupted.  We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons.  We will try to give you reasonable notice or any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

We do not exclude or limit in any way our liability to you where it would be unlawful to do so.  This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.  We will not be liable for you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

–  use of, or inability to use, our site

– use of or reliance on any content displayed on our site

In particular, we will not be liable for:

– loss of profits, sales, business, or revenue

– business interruption

– loss of anticipated savings

– loss of business opportunity, goodwill or reputation

– any indirect or consequential loss or damage

Rules about linking to our site

You may link to our Site, provided you do so in a way that is fair and legal, and does not damage our reputation or take advantage of it.  You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.  You must not establish a link to our Site in any website that is not owned by you.  We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact us.

Copyright © ICE 2022. All rights reserved.

We are the owner or the licensee of all intellectual property rights in our Site and in the material published on it.  These works are protected by copyright laws and treaties around the world.  All such rights are reserved.

Visitors to this Site may download, copy or transmit any portion of the material on our Site for non-commercial purposes only.  You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of the content on our Site must always be acknowledged.  No part of this Site may be reproduced for commercial purposes without the express prior written permission of ICE and/or our licensors (as may be applicable).  If you print off, copy or download any part of our site in breach of these terms of use, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.